Shipping & Policies
Handmade Item Note
Each piece is handmade, so small differences in colour, shape, and details are part of the charm.
Custom Orders
Custom requests are welcome. Availability can change based on materials, season, and current request volume.
Payment Safety
Please do not send payment details through the website form. Requests are reviewed first, and next steps are shared afterward.
Local Pickup or Delivery
Pickup or delivery options may be available in the Lethbridge area. Ask in your request form and we will confirm what is possible.
Returns and Exchanges
If there is an issue with your handmade item, include details in a request message and we will review a fair solution case by case.
Care Notes
Keep handmade pieces away from excess heat and moisture when possible, and store them gently to help them last.
Contact
For questions or custom requests, please use the website request form so we can reply with the right details.